Privacy Policy

1. Introduction

HIRA ("we," "our," or "us") is committed to protecting your privacy. This service is operated by Mansoor Ali Khan Syed Issak (doing business as N3 Technologies). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI interview practice service.

2. Information We Collect

We collect the following types of information:

Personal Information

• Name: Your first and last name provided during account registration
• Email Address: Used for account authentication, communications, and support

Voice Data

• Voice Recordings: Audio captured during AI phone interview sessions
• Transcripts: Text transcriptions of your interview responses

Uploaded Documents

• Resume/CV: Documents you upload for interview customization

Usage Information

• Session logs and interview history
• Device and browser information
• IP address and general location data

3. How We Use Your Information

We use the collected information for:

• Providing and improving the AI interview practice service
• Generating personalized interview questions based on your resume
• Creating performance feedback and interview scores
• Processing payments and managing your account
• Communicating with you about the Service
• Ensuring security and preventing fraud

4. Third-Party AI Processing

Voice data is processed by third-party AI providers solely for the purpose of generating interview feedback.

Our AI partners include voice recognition and natural language processing services that help us:

• Transcribe your spoken responses
• Analyze response quality and relevance
• Generate constructive feedback and scoring

These third-party providers are bound by strict data processing agreements and may not use your data for any purpose other than providing the Service.

5. AI Disclosure

Users acknowledge that voice data and transcripts are processed by third-party AI providers (such as Vapi.ai) to generate interview responses.

By using the Service, you understand and agree that:

• Your voice recordings are transmitted to AI voice processing services
• Transcripts of your responses are generated using AI technology
• AI-generated feedback and scoring are provided based on analysis of your responses
• These AI providers operate under their own privacy policies and data handling practices

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Payment Processors: Dodo Payments for secure payment processing
• AI Service Providers: For voice processing and interview analysis
• Legal Authorities: When required by law or to protect our rights

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication via Google OAuth
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel

8. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Account Data: Retained until you delete your account
• Interview Recordings: Retained for 90 days after the interview, then automatically deleted
• Transcripts and Feedback: Retained as part of your account history until account deletion

Data Deletion Upon Request: We delete your personal data upon your request. To request data deletion, please contact us via our Contact page. We will process your request within 30 days and confirm deletion via email.

9. Data Deletion

You have the right to request deletion of your personal data. To delete your data:

• Account Deletion: Contact us via our Contact page to request complete account deletion
• Interview Data: Request deletion of specific interview recordings and transcripts
• Resume/CV: Delete uploaded documents through your account dashboard

Upon receiving a deletion request, we will:

• Process your request within 30 days
• Delete or anonymize your personal information from our systems
• Request deletion from our third-party processors
• Confirm deletion via email

Note: Some information may be retained as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

10. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (see Data Deletion section)
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us via our Contact page.

11. Cookies

We use essential cookies to maintain your session and provide the Service. We do not use tracking cookies for advertising purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please visit our Contact page.